Kai Altenfelder joins OSMPA

Kai is owner of Altenfelder Services Consulting, Foundation Coach at the OSBF (Open Source Business Foundation) and former Director Support Services at SuSE Linux and Novell. In his own words:

Hi,

Oliver told me about the newly founded association and here I am:

I am a selfemployed management consultant, specialized in services management / services marketing. Before that I was responsible for Novell’s worldwide L3-support for Linux and built up SuSE’s support organisation. Together with Oliver I then defined the support and services offerings and related delivery processes of SuSE.

Since I am a campus coach for the OSBF as well I offer to share best practices in services marketing for open source solutions.

Welcome at OSMPA, Kai. Great to have you with us.